Our Impact
Employee Performance Solutions promotes employee development by teaching your managers how to maximize the potential of their current staff. Along the way, we also show your team leaders how to solve performance problems with confidence and tact.
Ideally, the process for guiding performance feedback begins with informal, early intervention such as sitting down for a cup of coffee conversation with the employee “just to make you aware of what is expected type of a talk.” This type of pattern interrupt is casual and highly effective, often eliminating any need for escalation. But it is not inherent for most managers.
Our program ensures that managers know how to deliver honest, high quality feedback, thus enabling employees to understand and embrace the rationale behind performance expectations.
A New Level of Performance
High performing employees can be the norm in every organization. With our performance process in place, your company will maximize productivity:
• Your supervisors will become more comfortable addressing performance issues related to behavior and attitude. Our techniques will empower them to do so more competently.
• Your managers will develop higher aptitudes for recognizing and benefiting from opportunities to co-create developmental pathways with high potential employees.
• Your employees can benefit from a straightforward feedback process that prepares them to competently engage in their own professional development.
• Your human capital investments will earn higher returns through early recognition and effective coaching of high potential employees.
• Your current performance review system will transform into a reliable developmental process.
How We Help
Under-performing employees don’t need to be "written off" by their manager, peers and upper management. Traditionally bypassed for new projects, team assignments, and promotional opportunities, these employees usually become disengaged and undermine morale, contribute to recruitment and retention problems and disrupt operations. We’ll teach you turnaround techniques to re-engage them.
Avoiding performance conversations will no longer be considered an option because your supervisors will understand the importance of initiating discussions before one-time issues turn into persistent patterns of under-performance, and they will have a specific skill set with which to do so. As a result, overall employee effectiveness in your organization will increase.
Your managers and employees will become equal partners in maximizing performance. After successful implementation of the EPS Performance Continuum Feedback™ Method, managers will be better prepared to provide proactive performance assistance. Consequently, many employees will be more receptive to feedback about the steps that are necessary to increase their effectiveness.
Most often, employee performance improves when timely, high-quality feedback is provided. However, there are going to be situations when an employee may not be able to make the required changes. On these occasions, the manager and organization can feel confident that they have done their part by providing the appropriate performance related feedback, documenting the situation and allowing the employee the opportunity to change.