Jamie Resker is the Founder and Practice Leader for Employee Performance Solutions (EPS). Jamie is a recognized thought leader and innovator in the area of talent management.
She is the originator of the Performance Continuum Feedback Method®, a framework for systematically assessing employee performance, diagnosing performance issues and development opportunities, and crafting hearable sayable messages about even the most sensitive behavior-based issues. This methodology is not only backed by Jamie’s extensive experience, but uses brain science as its core foundation, helping managers to understand how people process feedback in order to prevent the common, defensive reaction that prevents most people from giving and receiving feedback.
Jamie is a frequent contributor on the topic of employee performance and feedback. She holds a BA in Business from Emmanuel College and is an instructor at the Boston University Corporate Education Group. She is on the faculty for the Northeast Human Resources Association and is an Advisory Board Member for the Institute of Human Resources.
Pamela Coleman is the Compensation Practice Leader for EPS. Pamela effectively integrates customized compensation solutions with the EPS model to drive performance and results, ensuring both market viability and internal fairness. Pamela is also the Founder of Bridges to Performance, a compensation consulting firm that specializes in innovative pay program design.
Pamela has honed her compensation skills in corporate roles at Covidien, Sperian, AAA Southern New England, Coca Cola, Riviana Foods (subsidiary of Colgate Palmolive) and the City of Houston. An accomplished compensation and rewards thinker, skilled communicator and management advisor, Pamela offers over 20 years of strategic pay planning experience and considers each engagement as an opportunity to enhance her client’s pay planning knowledge and skills. She is a practiced project manager and uses change management philosophies to ensure project success.
Pamela earned her BA in Psychology from Brown University.
Kit Williams is responsible for growing the national business channel through developing regional training resources for EPS. She consults in Global Leadership and Organization Development. Most recently she created Genzyme Leadership Institute, which encompassed the company’s leadership, management and employee development programs and processes. Her role also included succession planning, the company’s internal and external coaching initiatives, Career Development and consulting for Emerging Markets. Genzyme, an innovative biotech company, has now merged with Sanofi.
Kit began her career as an investment banker at Citibank , First Pennsylvania and Fidelity. After a decade as a senior leader in the field, she moved to coaching other business leaders. Since then, she has been an entrepreneur, the leader of a corporate organization development team, a principal in a well-regarded coaching and career development firm and a Harvard Business School-based consultant. Her clients include Merck, Genzyme, Raytheon, Hewlett Packard, Agilent, Dussault Systemes and JP Morgan.
Kit has an MBA from the Wharton School of the University of Pennsylvania with an undergraduate degree from Rosemont College.
Kristi Royse, is the Regional Affiliate for Employee Performance Solutions on the West Coast of the US. In addition to her work with EPS, Kristi is CEO of KLR Consulting and partners with clients to provide coaching and leadership development programs which are direct, specific and improve bottom line results. Kristi ensures that all programs inspire leaders and teams to higher levels of performance and success. She is a nationally recognized speaker and since 1987 has coached executives to be stronger leaders and has helped organizations optimize their most vital resource – their people. Kristi has used her extensive expertise to improve the success of Boards of Directors, Executives, Managers, Salespeople and Support Staff of many national companies and firms. Areas of expertise include boardroom strategic planning, company and management retreats, executive coaching, leadership and employee improvement programs, change management and business process strategies, conflict resolution and communication workshops and multi- generational workforce programs.
Kristi has a Bachelor of Science from California Polytechnic State University in San Luis Obispo, CA. A list of her company’s numerous clients and more about KLR Consulting can be found at www.klrconsulting.com
Ann Fry, is a Regional Affiliate for EPS and covers the New York City and Southwestern regions of the US. Ann has served corporations with training, executive coaching and facilitation for the last fourteen years. She currently teaches the Master Class in Coaching at NYU (New York University) as part of their Leadership and Human Capital Management curriculum. Among her clients are Genzyme, KPMG, King Pharmaceuticals, PacifiCare HMO, Shell Oil and the Texas Commission on Environmental Quality.
Ann is known as “workplace culture expert” having worked deeply with work groups to create cultures where people have high morale, are productive and high functioning, committed to their organizations, and happy going to work. Ann has coached people around the US and in Europe. Ann has had a valuable career as a Clinical Social Worker in her previous life and as Executive Director of Treatment Centers for Parkside Medical Services, both giving her a solid foundation for working with individuals and teams and for the application of direct management skills. Ann was a tenured University Professor at Governors State University in University Park, IL and taught as an adjunct professor at the University of Texas, Austin.
Ann’s degrees and certifications include an MSW, University of Illinois, Chicago Circle Campus; PCC (Professional Certified Coach), International Coach Federation; and advanced certifications in Systems Theory and Neuro-Linguistic Programming. She is also certified as a Birkman Consultant (offering Birkman Assessments).