Coaching
Performance Feedback Coaching Training Clinic
This clinic allows clients to designate and train staff members as performance coaches to help managers work through complex performance issues, craft hearable and "sayable" messages and assist the manager in following through on the performance discussion.
One-to-One Coaching
Access our coaching services if you are struggling with a performance issue that seems to have no answer. In about one-hour we will provide coaching for up to one issue to help you clearly hone-in on the problem and develop your talking points. EPS will stategize with you on the ensuing conversation; identifying how the person on the receiving might react and how to respond effectively. We guarantee you will gain clarity on the issue and have a message that you can feel confidently deliver. Coaching can be done via the telephone. We will email you all notes and your talking points.
Small Group Coaching
Teaches and practices the PCFM Method using a small group setting, while at the same time allowing managers to work through their actual performance issues and create an action plan that they can implement immediately.