I was impressed with Performance Continuum Feedback Method.  Our organization has struggled with incorporating employee behavioral factors into our performance management discussions.  This method provides supervisors and managers with the tools to prepare and deliver targeted performance discussions.  Jamie’s style in delivering the workshop engaged our managers while her one-on-one follow-ups gave us the confidence to use the tools.

 

David  Ross, Director of Human Resources

Avecia Biotechnology Inc.

 


 

The PCFM is a clear, accessible model  for a wide variety of management styles and types.  An approach that's truly in service of not only the organization's goals to be productive but also to maintaining employee dignity and self worth."


Michael Shipman, Vice President, Talent Development

Rockland Trust

 


 

The method is simple yet profound and practical."

Carole DiFabio, Program Administrator

Boston College

 


 

Jamie worked closely with our HR organization to create a customized session that addressed some fairly serious accountability issues. The session helped everyone see that they’re on the same team and have the same goals. The training was so effective that we’re planning to continue working with Jamie on other performance-related issues."

Linda Landry, Director, Learning and Development

Nuance Communications, Inc.

 


 

Feedback from our managers was that the approach feels like an algorithm.  We're a technology company and our people identify with methodical approaches.  Talking with employees about performance can feel overwhelming, but this step by step process provides a sense of logic and order."

Gabriella La Monica, Training Manager
BBN Technologies

 


 

The tool and approach are concise, pragmatic and right to the point."

 

Mark Thompson, CEO

Boston Private Bank and Trust

 


 

The thinking behind the Performance Continuum Feedback Method is sound, logical and just makes sense. The approach is made clear by the order in which the concepts are presented through examples and participant exercises."

Carol Sabia, Vice President, Talent Management
BBN Technologies

 


 

Terrific presentation! Jamie is a master presenter, at ease with all levels, highly energetic, and presents an easy to use but powerful performance tool that will save us time and simplify the process to identify performance needs, and quickly develop a constructive conversation with employees to bring about meaningful results."

 
Nan Quinlan, Manager, Training & Development

TACO Incorporated

 


 

The Performance Continuum Feedback process is very well thought out, the exercises pertinent and to the point and the examples used during the workshop were highly relevant.  I'm going to implement the methodology into the review process and to monitor my ongoing feedback."

 

Scott Schorer President & CEO

Innovative Spinal Technologies

 


 

The Performance Continuum Model and Feedback Method is a great tool for managers to analyze their teams' performance development needs. It also gives managers a positive framework to communicate expectations to employees. We plan to integrate this model into our manager coaching, and to continue to train managers to use this model."

Pilar Pueyo, Senior Vice President of Human Resources
Boston Private Bank and Trust

 



The Performance Continuum Feedback concept and tool are uncomplicated, easily grasped and applied. It takes performance feedback to a practical level and during the workshop managers use a tool to identify key development opportunities for each of their employees and then construct the message and words that they would use during a discussion about performance. Managers walk out of the session already having crafted a few critical discussions, focusing on their most challenging and complex performance issues, and are ready to initiate conversations."

Cheryle West, Training and Development Manager
Analog Devices, Inc.

 



Jamie has given us a new lens in how to see our employees' performance. Her training is like putting on a new pair of glasses – you instantly see the development areas because all at once you can differentiate the job skills from the behaviors. Her performance management training and style are so effective that we invited 80 of our managers to attend the training before they wrote their performance reviews. Her training and program are highly recommend!"

Karen Walsh, Head of Human Resources
The First Church of Christ, Scientist – Boston, MA

 



After Jamie trained our managers we then asked her to return to present informational sessions for our individual contributors. The Employee Performance Solutions visual and step model comes across, simply and clearly and for our organization it offered a new concept when we wanted to educate all employees on their role in the direct connection between behaviors and overall performance effectiveness. The Performance Continuum Feedback Method and how Jamie presents the material with supporting examples, discussion and activities offers a new way of thinking about performance by taking something that by it’s very nature can be overwhelming and complex by breaking it down into doable steps."

Valerie Santos, Director of Human Resources
Pat Wildman, President and Chief Executive Officer
Duncaster, Inc.