We teach leaders at all levels to engage in non-confrontational performance feedback conversations.
Through a proven and intuitive framework we teach leaders to accurately diagnose performance issues and translate problems into hearable and sayable feedback. The key is being honest yet not coming across as disparaging or threatening. Learning how to translate someone's shortcomings into non-critical requests gives leaders at all levels the confidence necessary to take on those seemingly awkward conversations, all without making them difficult or confrontational.
With the application of the Employee Performance Feedback Continuum methodology we provide performance feedback training to build the capabilities of leaders to create and deliver honest yet non-confrontational feedback. We provide on-site training, public workshops, blended learning solutions, coaching and offer a Train-the-Trainer program, which certifies organizational leaders to deliver programs in-house.