Welcome to EPS

Your ally in making the advice to "give feedback early and often" a reality throughout your organization

We know the challenges:

Managers struggle with finding the right words and fear confrontation.
Employees wait passively, hoping their manager will share impactful feedback.
HR professionals face frustration when unresolved performance issues escalate, only to find that no conversations have taken place.

Our simple, user-friendly tools and training empower everyone to participate in ongoing feedback conversations, fostering a culture of continuous improvement and collaboration.

Making Feedback Work

Easy-to-Apply Tools and Frameworks for Immediate Impact

At EPS, we ensure the advice to "give feedback" turns into real action. With our "Learn, Try, and Apply" method and a quick, easy-to-use framework, proactive feedback becomes second nature. Our tools take out the guesswork, providing clear strategies that deliver immediate, tangible results.

With our process:

Managers know exactly how to share feedback confidently and effectively.
Employees take a proactive role, no longer waiting passively for feedback.
HR has a structured system to ensure feedback actually happens.

With EPS, feedback becomes a continuous, actionable part of your organization’s culture—driving improvement, collaboration, and real results.

The Feedback Dilemma

In most organizations, managers are encouraged to “give feedback early and often.” But the reality is:

Feedback doesn’t come naturally – Managers often struggle to know what to say, despite frequent reminders.
Conversations focus on tasks – Broader performance discussions are overlooked, leaving gaps in understanding.
Employees feel uncertain – Without clear feedback, they’re left wondering about their progress and performance.
It feels uncomfortable – Managers fear saying the wrong thing, triggering defensiveness, or damaging relationships.

The good news? These skills can be learned—and we’re here to help.

Combined Learning:

Managers + Employees

conversations to accelerate

performance and potential

Experience a seamless collaboration with our performance feedback program that unites managers and non-managers. Part 1 equips everyone with skills to articulate professional objectives and ask strategic questions for insightful two-way feedback. Then, managers progress to Part 2 to learn optimal techniques for delivering performance feedback.

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manager training

conversations to accelerate employee performance and potential

Quickly develop the skills of your people managers to provide performance-boosting feedback

Our Performance Feedback training program is tailored specifically to help people leaders provide constructive and positive feedback.

Our expert-led training will give the confidence to provide feedback, recognize strengths, and pinpoint the areas that require development. We teach you how to effectively analyze performance and craft messages that are comfortable to deliver and get heard and understood. Say goodbye to the fear of unwanted reactions or making things worse.

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Enhance your HR team's effectiveness in guiding managers through performance conversations

Become a guru in helping managers resolve employee performance problems

Elevate your HR department's impact by becoming an invaluable resource for managers seeking help with employee performance issues. Help them master the recurring task of supporting managers in handling performance issues. Position yourself as a reliable go-to for managers in need of assistance and prevent unforeseen challenges such as exit plan requests or performance improvement plans.

Implement Ratingless Performance Management

USING THE EMPLOYEE PERFORMANCE CONTINUUM, VISUALIZE PERFORMANCE AS A COMBINATION OF WORK RESULTS + OBSERVED BEHAVIORS/ACTIONS

The Continuum is the starting point for planning performance boosting conversations

"No one teaches you what to say and how to say it when you become a manager.It's assumed that you're having theright conversations. I like this roadmap."

"We've been training our managers on this program for over eight years.As a state agency, we require annual performance reviews, but thisprogram guarantees conversations happen throughout the year."

How Might Our Services Align With Your Goals?

Schedule a 30-minute call for an opportunity to ask questions. We'll listen to help understand and clarify your target goals, and if there's alignment, that's fantastic! If not, no worries – we don't push our services. You'll still benefit from gaining clarity on your challenges and receiving guidance towards potential solutions.

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