Welcome to EPS

Your ally in making the advice to "give feedback early and often" a reality throughout your organization.

We provide the tools and training to turn feedback from a daunting challenge into an opportunity for growth and collaboration.


We understand that feedback most managers struggle to with the right words and fear confrontation. That's why we've developed an easy-to-use process that empowers everyone to engage in effective feedback conversations continuously. 

give feedback early and often
Explore Our Programs

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The Feedback Dilemma:  

In most organizations, there's a resounding call for "giving feedback early and often, with no surprises," hoping managers will naturally heed this advice.

The expectation is that, come the annual performance review time, there's a comprehensive summary of year-long conversations.

But let's face reality:
providing feedback doesn't come naturally 

Managers struggle to deliver feedback,
no matter how many reminders they get. 

  • Most conversations revolve around tasks and projects, overlooking the broader performance picture. 
  • The result?  Employees are uncertain about their performance and progress. 
  • For many, it's a complex and uncomfortable process.
  • The fear of saying the wrong thing, triggering defensive reactions, and damaging relationships loom large.  But fear not—these skills can be learned.

EPS, Your Partner in Developing Performance Feedback Skills Throughout Your Organization 

If you're looking for a solution to ensure your managers engage in conversations with their employees for helpful and timely feedback, you've come to the right place.

performance feedback tools and training

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Equip your managers and employees with the skills and tools to easily engage in regular, clear, and two-way performance feedback conversations

You'll never again have to leave giving effective and helpful feedback up to chance!


We collaborate closely with our clients, ensuring seamless alignment with their objectives. Our process includes making adjustments based on client goals and connecting learnings to internal values, processes, and performance management programs.

 

 

How might our approach and services align with your goals?


Schedule a 30-minute call to ask any questions. We'll listen to help you understand and clarify your target goals; if there's alignment, that's fantastic! If not, no worries—we don't push our services. You'll still benefit from gaining clarity on your challenges and receiving guidance on potential solutions. 

Schedule a Consult

30-MINUTES - HELPFUL CONVERSATION - NO PRESSURE
 

 

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Explore Our Instantly Applicable Manager and Team Feedback Tools and Training

 

Combined Learning:
Managers + Employees

conversations to accelerate 

performance and potential

Experience a seamless collaboration with our performance feedback program that unites managers and non-managers. Part 1 equips everyone with skills to articulate professional objectives and ask strategic questions for insightful two-way feedback. Then, managers progress to Part 2 to learn optimal techniques for delivering performance feedback.

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manager training

conversations to accelerate employee performance and potential

Quickly develop the skills of your people managers to provide performance-boosting feedback 

Our Performance Feedback training program is tailored specifically to help people leaders provide constructive and positive feedback.

Our expert-led training will give the confidence to provide feedback, recognize strengths, and pinpoint the areas that require development. We teach you how to effectively analyze performance and craft messages that are comfortable to deliver and get heard and understood. Say goodbye to the fear of unwanted reactions or making things worse.
  
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Enhance your HR team's effectiveness in guiding managers through performance conversations

Become a guru in helping managers resolve employee performance problems

Elevate your HR department's impact by becoming an invaluable resource for managers seeking help with employee performance issues.  Help them master the recurring task of supporting managers in handling performance issues.  Position yourself as a reliable go-to for managers in need of assistance and prevent unforeseen challenges such as exit plan requests or performance improvement plans.

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Client Experience

"No one teaches you what to say and how to say it when you become a manager.It's assumed that you're having theright conversations. I like this roadmap."
"We've been training our managers on this program for over eight years.As a state agency, we require annual performance reviews, but thisprogram guarantees conversations happen throughout the year."

GIF Animated Self Reminder Quote Instagram PostWatch how how we help clients assess and track performance without annual reviews and ratings

Implement Ratingless Performance Management

USING THE EMPLOYEE PERFORMANCE CONTINUUM,  VISUALIZE PERFORMANCE AS A COMBINATION OF WORK RESULTS + OBSERVED BEHAVIORS/ACTIONS

The Continuum is the starting point for planning performance boosting conversations

Equip your managers and employees with the skills and tools to easily provide regular, clear, and two-way performance feedback conversations

You'll never again have to leave giving effective and helpful feedback up to chance 

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How might our services align with your goals?

Schedule a 30-minute call for an opportunity to ask questions. We'll listen to help understand and clarify your target goals, and if there's alignment, that's fantastic! If not, no worries – we don't push our services. You'll still benefit from gaining clarity on your challenges and receiving guidance towards potential solutions. 

Schedule a Consult

30-Minutes - Helpful Conversation - No Pressure

You don't have to leave giving effective and helpful feedback up to chance 

Equip your managers and employees with the skills and training to more easily provide regular, clear, and two-way feedback:
  • Manager Training:  Empower your managers to give effective feedback with our game-changing training experience.  Not only will your managers learn how to give feedback early and often, but they'll also be able to apply these skills immediately. 

  • Employee Training:  Our training program is your ticket to success in fostering a feedback-seeking culture among your employees. Our methods inspire them to proactively seek feedback, not just wait for it passively. Our training session is designed to be highly practical so that your employees can apply their learnings at once.

  • For HR:  We understand that every organization has unique needs and culture, which is why we work closely with you to tailor the program to your specific requirements. We also provide organizational consulting to help connect the learnings to your internal processes. 

  • Develop Expert Performance Coaching Skills

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