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Delivery
In-person or live-virtual
Access to downloadable tools
Performance Feedback Training for Managers
Practical Feedback Skills for Leaders at Every Level
Give managers the tools and confidence to deliver feedback that drives performance.
Most managers don’t struggle with knowing they should give feedback. They struggle with knowing how.
Feedback isn’t a soft skill—it’s a leadership essential.
When done well, it drives individual, team, and organization-wide performance. But most managers aren’t equipped to do it well.
It's easy to remind managers to give feedback early and often, but for most, these skills don't come naturally.
Less than 10% of managers follow this advice.
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Here's the problem:
Feedback is uncomfortable. Giving it feels risky. Receiving it feels threatening.
Even with positive intent, most traditional feedback methods—like SBI or “constructive criticism”—focus on what went wrong. And when people feel criticized, they respond the way humans naturally do: they defend, deflect, or shut down.
That’s why feedback doesn’t land. And why managers delay it, water it down, or skip it altogether.
Our Solution
Our immediately applicable tools and training enable managers to share feedback with confidence
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Our training fixes the challenge—by replacing hesitation with confidence, confusion with clarity, and silence with real conversations that move people forward.
The most valuable part of the session was the systematic approach to identifying performance issues, what words to stay away from, and better wording to get the point across without demoralizing someone.
Program Details
Performance Feedback Manager Training
This hands-on workshop gives managers the tools and language to address performance issues, recognize great work, and speak up when it counts. They’ll leave knowing exactly what to say, how to say it, and how to incorporate feedback into their leadership approach consistently.
Who It's For: Managers at all levels. New managers build confidence, while experienced leaders sharpen their approach.
What You'll Learn ⇒
Give Feedback in the Moment
Forget awkward “constructive criticism.” Our simple, say-it-now method helps managers address any performance issue in a way that doesn’t feel like a personal attack but calls attention to what needs to change. Easy to remember and quick to use.
Personalize Performance Feedback for Each Team Member
Understand and Guide Each Team Member’s Performance. Use the Employee Performance Continuum and Conversation Planner to pinpoint each team member’s strengths to build on, growth areas, and potential performance gaps.
Clarify Performance Issues
When performance is off track, clarity is your first step forward. Our Root Cause Analysis tool gives managers a structured, reliable way to break down any performance issue, cutting through assumptions and opinions to uncover what’s driving the problem.
Say What Needs to Be Said—Without Sparking Defensiveness
Traditional feedback puts people on the defensive. Our Turnaround Method doesn’t. It gives managers a clear, simple way to address issues head-on, without blame, tension, or awkwardness. It’s not about what went wrong. It’s about what to do next. And it works.
Show Your Appreciation with High-Impact Positive Feedback
Don't let your positive feedback fall short with generic comments like "Great job". Upgrade your messaging with three key steps to crafting meaningful and authentic praise that genuinely recognizes and reinforces what’s working—and inspires more of it. The person on the receiving end gets a boost in confidence, with a whole new perspective on their strengths and positive impact.
10-Minute Questions Conversation
Implement a Quick High-Impact Check-In Process. Elevate one-on-one conversations from task-focused to performance-focused. This two-way structure helps employees and managers align on what’s working, what could be improved, and clarifies next-step actions.
Program Benefits and Takeaways:
Turn Feedback Into a Leadership Strength
If you're done watching performance conversations get delayed, softened, or avoided altogether, this is your next step.
Whether your managers are new to leading or seasoned leaders stuck in old habits, this workshop gives them the language, structure, and confidence to give feedback that actually improves performance.
Want to learn more?
We’ll talk through your goals, share more about the program, and see if it’s the right fit for your team.
Contact us or schedule a quick conversation—no pressure, just a real discussion about what’s possible.
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