Our solution gets to the core of continuous performance management by teaching your managers a formula to accurately assess performance and use this information to start and steer the right conversations.
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Performance Coaching Training for Managers. Quickly develop the skills of your people leaders to provide performance-boosting feedback. Learn the essentials of analyzing performance, uncovering the highest impact area for development.
Conversations to Accelerate Your Performance and Potential. Show employees that you're invested in strengthening relationships with their managers and actively helping them take charge of their career, performance, and development.
Deepen the performance management knowledge and skills of your HR and talent team. Build your skills as an HRBP, Employee Relations pro, or another supporting HR member to successfully coach managers facing difficult-to-address performance issues.
Want to modernize performance management throughout your organization? Transitioning away from annual performance reviews to the continuous performance management process can feel overwhelming. Where do you start, and how do you get it right?
Here’s What You Can Expect
Workshops are focused, interactive, and matched to your organization’s needs, existing initiatives, and culture.
Real-time learning with activities, feedback, and peer interactions.
Providing the necessary skills and tools for immediate use.
Workshops are focused, interactive, and matched to your organization’s needs, existing initiatives, and culture.
Training is designed to learn a concept, try it out individually, and discuss and share the experience with a partner via breakout room.
Participants receive templates with instructions and assignments to begin using the process right away.
The 1 - 5 rating scale is too narrow to describe human performance accurately. It's tempting to drop ratings, but a successful program is built around assessing and monitoring performance effectiveness.
An alternative to ratings is our model, the Employee Performance Continuum, a four-square image that helps assess and track Work Results and Observable Behaviors.
It's a proven tool that supports managers to evaluate their team accurately and develop tailored performance-boosting coaching (*when appropriately used).
We've developed a proven formula to help ensure performance is fairly assessed, and that bias and assumptions are recognized and minimized. The Performance Coaching program prepares managers to analyze performance and identify the most important thing the employee can start, stop, do more of or less of to be even more effective. The idea is to use the information with the right intent: helping and driving conversations that accelerate a person's performance and potential.
IT'S EASY TO ADVISE MANAGERS TO GIVE TIMELY FEEDBACK. BUT WHY DON'T THEY FOLLOW THROUGH?
The problem with feedback is that it's hard to do. Most people don't know what to say:
So what is the secret to getting managers to really give feedback early and often?
Giving feedback isn't something that comes naturally for most people.
The bad news is that only about 6% of managers are highly skilled in holding candid conversations about performance. The good news is that it can be learned. Our performance coaching training prepares managers to know what to say with confidence:
Quickly develop the skills of your organization's people leaders to provide performance-boosting feedback. Go beyond manager training by showing employees you are invested in preparing them to actively engage in career, growth planning, and performance conversations with their managers.
After training, your managers and employees are ready to engage in two-way dialogue focused on strengths, career/development, near-term priorities, and manager feedback. We call this the 10-Minute Questions Conversation. We'll help you choose from over 300 conversation starter questions and topics.
Learn to fairly and equitably assess performance with the Employee Performance Continuum. See performance as a combination of 0n-target Work Results + Observed Behaviors/Actions. Discover where your employees are and where you need them to be. This is the starting point for conversations to accelerate employee performance and help people fulfill their potential.
Use our web application to track and assess rating-less employee performance and progress. HR and Talent pros gain insight into the quality of conversations and the matchup between the employee's most recent performance assessment. Enable managers and employees to prepare the 10-Minute Questions agenda, access prior discussions, share notes, and document action items.
“I have never liked annual performance evaluations. This process keeps people’s work performance and behavior at their personal top level all year long!”
Following the first workshop, Conversations to Accelerate Employee Performance and Potential, we have the tools and skills to discuss performance and request feedback. The Employee Performance Continuum, a way to assess performance without ratings, gives managers insight into what each employee should be doing and which department they are best suited for. Our employees are comfortable engaging managers to help assist them to focus on their strengths and opportunities for development.
We partnered with Employee Performance Solutions to tailor our performance management system to align with our employee-owned relationship-focused culture. The outcome is increased employee engagement, performance, and stronger relationships between managers and employees. Five years in, we continue to hear positive feedback about the process from employees, managers, and leadership. Employee and manager training coupled with a simple process keeps the program running and on track.
“We replaced annual reviews with a robust, conversation-based program with frequent and meaningful performance development conversations throughout the year. It’s a co-owned employee/manager partnership using flexible conversation guides. The Employee Performance Continuum lets us measure performance improvements. Our CEO thinks it is the best performance management program and the process he has ever experienced.”
“We replaced annual reviews with a robust, conversation-based program with frequent and meaningful performance development conversations throughout the year. It’s a co-owned employee/manager partnership using flexible conversation guides. The Employee Performance Continuum lets us measure performance improvements. Our CEO thinks it is the best performance management program and process he has ever experienced.”
In my article A Kinder Way to Look at “Low Performers”, I urge people to avoid using the term.
For the last two years, kitchen tables and home offices have become the new office cubicle.
I’ve learned firsthand that making artificial modifications to performance management doesn’t work.
We offer tools and training to show your managers and employees how to have candid, productive conversations about performance, expectations, and potential. Your managers will be able to confidently assess performance, identify areas for improvement, and know what to say, assuring they will give feedback early and often.
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