"We replaced annual reviews with a robust, conversation-based program with frequent and meaningful performance development conversations throughout the year. It’s a co-owned employee/manager partnership using flexible conversation guides. The Employee Performance Continuum lets us measure performance improvements. Our CEO thinks it is the best performance management program and process he has ever experienced."
Paula A. Cloghessy
Chief Human Resources Officer
There’s no need for annual performance appraisals because higher-level conversations about performance and development are ongoing. We address issues earlier, and managers come sooner to talk through any problems. We now have a system employees want to participate in versus a system that HR was telling people to use.
Tracey A. Cahalane,
Director of Human Resources