About Us

We provide the tools and training to turn feedback from a daunting challenge into an opportunity for growth and collaboration.

We specialize in making feedback accessible to everyone. Our training modules and easy-to-implement process empower managers and team members to engage in impactful, two-way conversations.

 

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How We See Performance

The goal is to assess performance without ratings to support managers in driving performance-boosting conversations:

 

Our Mission and Passion

At EPS, we specialize in making the advice to "give feedback early and often" a reality. We recognize that fostering consistent feedback requires more than mere reminders. Enter our performance feedback program – a solution equipped with tools and training to articulate impactful and straightforward feedback, eliminating uncertainties and bolstering confidence.

EPS, Your Partner in Developing Performance Feedback Skills

We're dedicated to helping organizations like yours unlock their full potential. Our customized training programs are tailored to your specific needs, ensuring you achieve the desired results. Make the advice to "give feedback early and often" a reality in your organization. Contact us today to discover how our innovative training programs empower your team, drive growth, and transform your workplace. Together, we can cultivate a culture of excellence through meaningful performance feedback.

How might our approach and services align with your goals?


Schedule a 30-minute call to ask any questions. We'll listen to help you understand and clarify your target goals; if there's alignment, that's fantastic! If not, no worries—we don't push our services. You'll still benefit from gaining clarity on your challenges and receiving guidance on potential solutions. 

Ask a Question

30-MINUTES - HELPFUL CONVERSATION - NO PRESSURE
 

 

Screenshot 2022-01-07 114636How We Help

Our innovative performance feedback training programs equip your managers and employees with the tools and knowledge to foster impactful feedback conversations.

  • We provide clear formulas for choosing the right words and addressing strengths, growth opportunities, minor performance gaps, or significant issues.

  • This approach is especially practical for navigating challenging behavioral-based performance issues.

  • The ultimate goal is to raise individual awareness, leverage strengths and positive impact, and gain insight into the one key area that will enhance performance moving forward.
 

Our Approach

Our unique methodology centers around tools and training on conversations that shift the focus away from dissecting past performance to a present and future-focused approach. We understand that dwelling on past mistakes won't drive future success. That's why we've crafted a unique methodology that helps shift the focus from dissecting past performance to offering clear guidance on the precise steps employees can take right now to supercharge their future effectiveness, including shedding light on existing strengths and positive impact.

 
 
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Neuroscience Insights: Our Brain on Feedback

We acknowledge the brain's typical defensive response to feedback and offer a formula for crafting non-threatening, constructive messaging.

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Appreciative Inquiry Approach

Instead of giving "constructive criticism" focusing on past performance issues, which usually triggers a defensive response, we shift the focus to future expectations.   This approach helps individuals understand what to do moving forward, including specific actions.  envision specific actions and their significance, redirecting energy toward effective forward-thinking solutions.