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Participation in this program will empower your managers to:
Craft Personalized Feedback: Equip managers with the tools and confidence to create individualized feedback for each team member, recognizing their unique strengths, contributions, and areas for growth or improvement.
Master Impactful Wording: Develop the skill to choose wording that makes a positive impact, ensuring it is both sayable and hearable, fostering acceptance and understanding by the recipient.
Highlight Value and Positive Impact: Support team members in recognizing the value of their work and the positive impact they bring to the team, creating a culture of appreciation and acknowledgment.
Address Performance Issues in Real Time: Enable managers to address issues at the moment, providing timely feedback that helps employees course-correct and improve performance on an ongoing basis.
Manage Long-Term & Complex Performance Issues: Equip managers to handle longer-term performance issues that have developed into patterns, facilitating constructive conversations that focus on future expectations rather than dwelling on the past.
Minimize Defensive Reactions: Instill knowledge on choosing wording that reduces the chance of triggering defensive reactions, especially for problematic behavior, ensuring that feedback is received with openness and a constructive mindset.
Implement a Quick & Flexible Check-In Process: Empower your team with the 10-Minute Questions Conversation, fostering two-way communication, positive feedback, and growth suggestions, while establishing a flexible check-in process for regular and meaningful feedback.
By the end of this program, managers will confidently engage in performance discussions that foster growth and future contributions.
This workshop empowers managers to stop hesitating and start leading their teams with effective, timely feedback.
Target Audience—Managers at all experience levels. New managers will gain foundational skills in delivering constructive feedback, while seasoned managers will discover advanced techniques.
Program Highlights
- Give feedback early and often, using straightforward tools that make it second nature.
- Address performance challenges without blame, and reframe missed expectations to inspire improvement.
- Use our word-finding formula to deliver feedback that resonates and boosts confidence.
- Conduct focused, impactful feedback conversations with ease, using the 10-Minute Questions framework.
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Participation in this program will empower your managers to:
Craft Personalized Feedback: Equip managers with the tools and confidence to create individualized feedback for each team member, recognizing their unique strengths, contributions, and areas for growth or improvement.
Master Impactful Wording: Develop the skill to choose wording that makes a positive impact, ensuring it is both sayable and hearable, fostering acceptance and understanding by the recipient.
Highlight Value and Positive Impact: Support team members in recognizing the value of their work and the positive impact they bring to the team, creating a culture of appreciation and acknowledgment.
Address Performance Issues in Real Time: Enable managers to address issues at the moment, providing timely feedback that helps employees course-correct and improve performance on an ongoing basis.
Manage Long-Term & Complex Performance Issues: Equip managers to handle longer-term performance issues that have developed into patterns, facilitating constructive conversations that focus on future expectations rather than dwelling on the past.
Minimize Defensive Reactions: Instill knowledge on choosing wording that reduces the chance of triggering defensive reactions, especially for problematic behavior, ensuring that feedback is received with openness and a constructive mindset.
Implement a Quick & Flexible Check-In Process: Empower your team with the 10-Minute Questions Conversation, fostering two-way communication, positive feedback, and growth suggestions, while establishing a flexible check-in process for regular and meaningful feedback.
Program Sections
"The most valuable part of the session was the systematic approach to identifying performance issues, what words to stay away from, and better wording to get the point across without demoralizing someone."
"I feel a lot more connected with my manager with the 10-Minute check-ins. I’m used to being on the receiving end of performance reviews, not really a full participant in the conversation. After the first couple of conversations, I can say this is 1,000 times better than reviews!"
"I have a better sense of how to ask the right questions about my performance. I now know what effective questions look like and have a ton of examples to choose from."