COMBINED: ALL EMPLOYEE + MANAGER TRAINING
Conversations to Accelerate Performance and Potential
Empowered Feedback Dynamics: Manager-Employee Collaboration
Welcome to our Collaborative Manager Employee Performance Feedback Training. Our workshop is designed to transform how managers and employees approach feedback and get everyone on the same page.
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Traditional feedback training often focuses solely on managers, missing the crucial element of empowering employees. Our program stands out by involving both managers and employees, ensuring everyone knows how to give, receive, and share meaningful feedback.
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This 2-part comprehensive and immediately applicable program ensures that both managers and employees operate from the same playbook, preparing your entire team to engage in performance-boosting conversations.
How might our services align with your goals?
Schedule a 30-minute call to ask questions. We'll listen to help you understand and clarify your target goals; if there's alignment, that's fantastic! If not, no worries—we don't push our services. You'll still benefit from gaining clarity on your challenges and receiving guidance on potential solutions.
30-MINUTES - HELPFUL CONVERSATION - NO PRESSURE
Collaborative Manager Employee Performance Feedback Training
2-Part Program:
Part 1
Taking Charge of Your Performance and Professional Development
Empower Everyone to Self Manage Their Performance and Potential
Both managers and employees will learn how to have open, two-way feedback conversations. This means no more waiting around for feedback or putting all the responsibility on managers. Instead, everyone is empowered to ask the right questions to discover their strengths, understand their positive impact, and identify areas for development while clearly communicating their growth goals.
Target Audience: Everyone—managers and team members come together.
Learn morePart 2
Performance Feedback Tools and Training for Effective Performance Discussions
Essential Skills and Tools to Empower Managers to Address and Resolve Issues
After completing Part 1, Managers dive deeper, gaining advanced strategies to address performance issues, deliver clear and effective feedback, and handle tough conversations without triggering defensive reactions. Using tools like the Root Cause Analysis and Turnaround Method, managers will feel confident navigating any challenge and aligning feedback to keep everyone on track.
Target Audience—Managers at all experience levels. New managers will gain foundational skills in delivering constructive feedback, while seasoned managers will discover advanced techniques.
Learn moreProgram Sections
01
Ask the Right Questions for Instant Feedback
Stop waiting for feedback—ask for it.
You’ll learn how to ask targeted questions that give you real insights into your strengths and areas for improvement. With over 200 ready-to-use questions and our 10-Minute Questions template, you’ll spark meaningful conversations that drive your growth.
02
Boost Your Performance with Self-Reflection
Identify your Strengths and performance amplification areas:
Our Employee Performance Continuum helps you understand your performance in a new way. With our unique teaching method, you'll see how this model gives you simple, actionable insights into your performance and potential. Engage in a personalized exercise to self-reflect on your work results and your interactions with others, and how they align with your organization's values. Identify your strengths and pinpoint specific opportunities for development and improvement.
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Unlock and Prepare to Share Your Professional Growth Interests
gain more clarity on your development goals
Resumes and LinkedIn show your past, but our Career Pattern model helps you focus on where you want to go. You’ll discover what drives you now and learn how to communicate your goals to your manager—whether you’re looking to take on new projects, expand your skills, or find what excites you.
04
Share Your Appreciation With Positive Feedback
strengthen relationships and elevate confidence:
Feedback isn’t just for managers—you can give it, too. Whether it’s with your team, peers, or manager, recognizing efforts keeps positive actions going. You’ll learn how to give specific, motivating feedback that boosts confidence and strengthens relationships, using our simple formula to ensure your appreciation always hits the mark. Learn how to pull together the right wording to show your appreciation of a coworker, your manager, or anyone you work with, even outside of work. Discover an easy and impactful way to go beyond a generic "thank you" and make your feedback truly meaningful.
Program Benefits and Takeaways:
- Active Participation: Employees take charge of their performance and development.
- Collaborative Approach: Preparing managers and their team members to engage in real, productive conversations that go beyond daily tasks or reviewing past performance.
- Immediate Application: You’ll leave with tools you can use immediately.
Program Sections
05
Speak Up: See Something, Say Something
Conversations in the Moment
Letting things slide can turn small issues into bigger problems. We know we should say something, but what and how? This program section empowers you to navigate challenging conversations with confidence and clarity. First, you'll learn a brilliant, non-threatening, easy-to-say wording technique that participants rave about, saying they use it all the time. Next, you’ll develop the skill to recognize when you’re making assumptions—often jumping to worst-case scenarios—by asking insightful questions that invite the individual's perspective.
06
Personalizing Feedback for Each Team Member
a plan for Sharing Impactful Information
Giving regular feedback is essential, but it can be tough to know where to start. Generic feedback just doesn’t cut it. That's why we provide the Performance Content Planner—a tool that helps you pinpoint each team member's strengths, positive contributions, and areas for improvement. No more guesswork or one-size-fits-all comments! With this tool, you can deliver personalized feedback that makes each individual feel recognized, valued, and motivated to enhance their performance.
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Resolving Employee Performance Issues
a quick and fair approach
Employee performance issues come in all shapes and sizes. They might relate to work results, behavior, or any number of unique scenarios. However, one thing is clear: addressing these challenges effectively requires a structured approach. Our proven Root Cause Analysis four-part formula focuses on facts, reduces assumptions, and uncovers core problems. This adaptable framework ensures you approach each situation effectively, saving time and enhancing confidence in your solutions.
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Know Exactly What to Say
be direct without triggering defensive reactions
Effective feedback hinges on being direct without provoking defensiveness. With the Turnaround Method, along with hundreds of examples, you’ll learn to transform performance gaps into clear, future-focused requests. By employing non-confrontational language, you’ll convey expectations that are specific and actionable. Our signature approach helps you reframe issues and select the right wording, using brain-friendly language that resonates positively. Understand how the brain instinctively resists "constructive criticism" and master the art of delivering difficult feedback in a way that’s easily accepted.
Program Benefits and Takeaways:
- Fresh Perspective: Gain a new approach to addressing performance problems while avoiding common feedback pitfalls.
- Diagnose and Resolve Any Issue: Equip managers to tackle everything from minor concerns to complex challenges.
- Tailored Feedback for Maximum Impact: Equip managers to deliver personalized feedback that inspires growth and real improvement.
- Communicate Without Triggering Defensiveness: Learn how to craft clear, supportive feedback that avoids tension and encourages action.
- Take Action Immediately: No theory here—managers will leave with strategies they can use the very next day through our Learn, Try, and Apply facilitation method.
Program Outcomes: Investing in Your People
Showcase your commitment to employee development by actively investing in their growth. This program highlights your dedication to supporting professional advancement and strengthening the manager-employee relationship, fostering a proactive approach to career growth and performance conversations.
By equipping managers and employees with skills for career growth and performance conversations, you foster a proactive approach to development.
The Benefits
Active Employee Participation: Employees take charge of their performance and development.
Collaborative Approach: Managers and employees partner to enhance performance.Immediate Application: Practical tools and processes for immediate implementation.This comprehensive training ensures effective and engaging performance conversations, driving growth and success for your organization.
Program Benefits
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Rapid and Practical Skill Development – Instantly Applicable: Our Learn, Try, and Apply method equips your team to have productive conversations from day one. You'll walk away with practical tools you can use right away to strengthen relationships and boost performance.
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Active Employee Participation – Employees take charge of their performance and development.
- Collaborative Approach – Managers and employees partner to enhance performance and strengthen connections.
What Our Clients Say
"The most valuable part of the session was the systematic approach to identifying performance issues, what words to stay away from, and better wording to get the point across without demoralizing someone."
"I feel a lot more connected with my manager with the 10-Minute check-ins. I’m used to being on the receiving end of performance reviews, not really a full participant in the conversation. After the first couple of conversations, I can say this is 1,000 times better than reviews!"
"I have a better sense of how to ask the right questions about my performance. I now know what effective questions look like and have a ton of examples to choose from."
Ask Us Anything
Curious how our services might align with your goals? Our 30-minute calls offer a no-pressure chance to discuss your performance management challenges and objectives. We’re here to answer your questions and help clarify your goals. If there’s a fit, great; if not, you’ll still gain valuable insights. We understand you’re in the research phase and are glad to connect and share whatever might be helpful.