How to Handle an Employee Who Denies Responsibility
There are times when information about what someone has said or done gets back to us via a third party. We haven’t observed the event firsthand but we’re pretty sure it could have happened. The conundrum is whether we have a conversation with the person in question or not. We hesitate because in this scenario it would involve having to say where the information originated. So we’d hear something like, “who said that”.