Jamie Resker

Jamie Resker, Founder and Practice Leader of Employee Performance Solutions, is a recognized thought leader and innovator in the area of performance management. She helps organizations create a culture of performance development conversations by reshaping dialogue between managers and employees with a framework designed to exchange meaningful information. Jamie is the originator of the Performance Continuum Feedback Method®, an approach for differentiating employee performance, identifying gaps and crafting hearable, sayable feedback. Her work is anchored on the principles of neuro-leadership and elements of Appreciative Inquiry which make the tools and training universally applicable, transcending organization type/size, industry, geography and culture. Jamie is a frequent contributor on the topic of employee performance and feedback. She holds a BA in Business from Emmanuel College and is an instructor at the Boston University Corporate Education Group. She is on the faculty for the Northeast Human Resources Association and is an Advisory Board Member for the Institute of Human Resources.

3 min read

Why you should stop advising managers to give feedback early and often

Continuous Performance Management Saves the Day One of the most fundamental parts of a manager’s job is giving timely feedback. When you adopt best practice continuous performance management there's no need to remind managers to give feedback early...

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Why Managers Avoid Giving Feedback and how HR can help

3 min read

Why Managers Avoid Feedback (and How HR Can Change the Game)

Continuous Performance Management Saves the Day If you’re an HR professional, chances are you've been here: A manager approaches you with an employee...

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Creating a Positive  performance management Experience for employees

For the last two years, kitchen tables and home offices have become the new office cubicle. As manufacturing and service employees return to work,...

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5 min read

10 Steps to Successfully Revamp Performance Management

I've learned firsthand that making artificial modifications to performance management doesn’t work. If you're a seasoned HR pro, you've likely had...

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1 min read

A kinder way to look at "low performers"

At-Risk Employees Versus Low Or Problem Performers When performance is off-target, and the manager has yet to engage in a conversation, I advise...

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3 min read

a successful journey to dropping annual reviews and ratings

The catalyst for dropping annual performance reviews at A.I.M. Mutual Insurance started with Mike Standing, President, and C.E.O., asking Mark...

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